PRIVACY POLICY

Dirt Guru Pty Ltd (ABN 32 681 058 088) is committed to protecting your privacy and handling your Personal Information responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

A copy of the APPs can be found on the website of the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

1. What is Personal Information and Why We Collect It

Personal Information is information or an opinion that identifies an individual. Examples include names, addresses, email addresses, and phone numbers.

We collect Personal Information to:

• Provide and improve our services;

• Communicate with clients and suppliers; and

• Conduct marketing activities (you may opt out at any time by contacting us).

We may collect this information through our website, email, phone, or from third parties. Where appropriate, we will explain why we are collecting your information and how it will be used.

2. Sensitive Information

Sensitive information (as defined under the Privacy Act) includes details such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, criminal record, or health information.

We will only use or disclose sensitive information:

• For the primary purpose for which it was collected;

• For a directly related secondary purpose;

• With your consent; or

• When required or authorised by law.

3. Third Parties

Where possible, we collect Personal Information directly from you. In some cases, we may receive information from third parties. When this occurs, we will take reasonable steps to ensure you are aware of the information provided to us.

4. Disclosure of Personal Information

We may disclose your Personal Information:

• To third parties where you have provided consent; or

• Where required or authorised by law.

5. Security of Personal Information

We take reasonable steps to protect your Personal Information from misuse, loss, unauthorised access, modification, or disclosure.

When no longer required, we will take reasonable steps to destroy or permanently de-identify your Personal Information. Most information is retained for at least seven (7) years as part of our business records.

6. Access and Correction

You may request access to, or correction of, the Personal Information we hold about you. Requests must be made in writing. We may require proof of identity before releasing information.

There is no fee to access your information; however, we may charge an administrative fee for providing copies.

7. Maintaining Accurate Information

We take reasonable steps to ensure your Personal Information is accurate and up to date. Please contact us if you believe any information we hold is incorrect or incomplete.

8. Policy Updates

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.

9. Complaints and Enquiries

If you have any questions or concerns about this Privacy Policy, or wish to make a complaint, please contact us at:

Dirt Guru
18 Patricia Street
KARALEE QLD 4306
harry@dirtguru.com.au
0455 251 633
Website: www.dirtguru.com.au